MANILA – Foundever Philippines, a leading global customer experience (CX) provider, has secured the prestigious Great Place to Work® Certification for the second year in a row, solidifying its reputation as one of the top workplaces in the country. The recognition, announced in late 2025, highlights the company’s consistent dedication to employee growth, well-being, and satisfaction—key pillars that drive exceptional CX for its clients.
Foundever, with over 40,000 associates across multiple sites in the Philippines, earned the certification based on anonymous employee feedback emphasizing trust, pride, and camaraderie. “We are thrilled to receive this recognition again,” said Willy Lim, Vice President for HR, Marketing, and Talent Acquisition. “It validates our belief that a great employee experience directly translates to outstanding customer experiences.”
The certification also propelled Foundever into the Best Workplaces in the Philippines 2025 list (large category), ranking among top BPO firms like Accenture, Concentrix, and Teleperformance. Associates praised holistic programs covering physical, mental, social, and financial health—plus opportunities for professional development in a dynamic CX environment.
In the competitive Philippine BPO sector—employing millions and powering global brands—this back-to-back win sets Foundever apart, proving sustained culture excellence amid industry challenges like attrition and hybrid work shifts.
For a company powering 3.3 billion conversations annually in 60+ languages, this certification isn’t just an award—it’s affirmation that happy teams create happy customers.
Company Snapshot:
| Aspect | Details |
|---|---|
| Employees (PH) | Over 40,000 |
| Global Associates | 150,000+ across 45+ countries |
| Key Focus | Employee well-being, growth, CX innovation |
| Recent Accolades | Best Workplaces PH 2025 (Large Category) |